privacy_policy

Privacy Policy RAZATEC BV built the Cabme Taxi app as a Free app. This SERVICE is provided by RAZATEC BV at no cost and is intended for use as is.

Privacy Policy

Effective Date: 2023-11-04
Last Updated: 2025-05-15

RAZATEC BV built the CabMe Taxi and Delivery apps and websites to offer transport and logistics services. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our mobile applications and websites (e.g., cabme.eu, account.cabme.eu).

By using our services, you agree to this policy.

1. Who We Are

RAZATEC BV
De Keyserlei 58 – 60 B19,
2018 Antwerpen, Belgium
Email: cabme.project@gmail.com
Phone: +32 471 22 00 45

RAZATEC BV is the data controller for personal data processed via the CabMe platform.

2. What Information We Collect

We collect and process the following types of personal data:

Full name
Phone number
Email address
Physical address
Bank/payment information (for billing purposes)
IP address, browser type, and device info (when you use our web services)
Location data (with permission)

We only collect data necessary to operate our services.

3. Use of Information

We use your information to:

Create and manage your user account
Provide taxi ride and delivery services
Process payments and invoices
Communicate with you regarding bookings, support, or promotions
Improve service functionality and user experience
Comply with legal obligations

4. Location Data

We request access to your device’s location only with your explicit consent. Location data is used to:

Match customers and drivers/delivery partners
Optimize route tracking
Send you relevant location-based offers (if enabled)

You may disable location sharing via your device settings at any time.

5. Cookies and Tracking

Our websites use cookies and similar technologies to improve functionality and analytics.

We use:

Essential cookies – for core functionality (cannot be disabled)
Analytics cookies – to analyze usage (e.g., via Google Analytics)
Marketing cookies – for ads and remarketing campaigns (Facebook Pixel, etc.)

When you first visit our site, a cookie banner will request your explicit consent to store cookies, except those that are strictly necessary.

Learn more or manage cookie preferences anytime via the cookie settings link in the footer.

6. Third-party Services

We may use third-party tools that process data on our behalf, including:

Google Play Services
Google Analytics for Firebase
Firebase Crashlytics
Payment providers and banks
Marketing platforms (e.g., Facebook, Google Ads)

These partners are GDPR-compliant and contractually obligated to process your data only as needed.

7. Log Data

When you use our services, we may collect log data automatically, including:

IP address
Device info
Browser or app version
Date/time of usage
Error and crash data

8. Data Retention

We retain your data only as long as necessary to fulfill our purposes or comply with legal obligations. You can request deletion at any time (see Section 10).

9. Security

We use SSL encryption, firewalls, and other industry-standard security practices to safeguard your data. However, no online system is completely secure.

10. Your Rights Under GDPR

If you're an EU resident, you have the following rights:

Right to access – Know what data we hold about you
Right to rectify – Request corrections
Right to erasure – Request deletion of your data
Right to restrict processing – In certain cases
Right to data portability
Right to object – To direct marketing or processing based on legitimate interest
Right to lodge a complaint – With the Belgian Data Protection Authority

11. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from them.

12. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with the updated date above.

13. Contact

For questions or GDPR requests:

RAZATEC BV
De Keyserlei 58 – 60 B19, 2018 Antwerpen, Belgium
📧 cabme.project@gmail.com
📞 +32 471 22 00 45